We want to be sure that you’re as happy with it as we are. If you’re not 100% satisfied with your Big Kat purchase, you can return it for a full refund within 30 days. For products purchased directly from our authorized dealers, their return policy applies — please contact them directly for more information.
You can return your product(s) up to 30 days from the original purchase date. All merchandise must be unused/unworn and returned in the original packaging. If possible, please include a copy of the original receipt of purchase. A full refund for the price of the merchandise will be automatically applied to your credit card or original method of payment within 7 days. Original and return shipping costs are non-refundable unless the merchandise was shipped incorrectly.
Please allow 1-3 days for processing and an additional 1-4 business days for your order to arrive based on your location within the continental U.S. and products ordered. Shipment times may vary outside the continental U.S.
We at Big Kat Buggy, LLC respect the privacy of everyone who uses our website. When you purchase items via our website we do not collect or store any payment information from you. We will only share your data with third parties as follows:
As reasonably necessary in order to provide the services to you (for example, by providing your Personal Information to suppliers we may use to fulfill the Services or to communicate with you for shipping purposes.)
Where it is necessary to carry out your instructions (for example, to process a payment instruction, we must provide your Personal Information to our payment processors)
When you submit information as part of a competition or otherwise interact with our social media channels
We will retain your Personal Information for as long as is necessary to fulfill the purposes for which it was collected or as needed to provide you with Services.
All information transmitted, printed, or otherwise submitted to bigkatbuggy.com via this website shall be deemed to be the property of bigkatbuggy.com and bigkatbuggy.com shall be free to use such information for any lawful purpose as detailed herein.
This site contains links to other sites and we are not responsible for the privacy practices or the content of such sites.
We reserve the right to release such information to law enforcement or other governmental officials as we, in our sole and absolute discretion, deem necessary to comply with the law.
Section 1: Collected Information
We automatically collect and/or track the following:
Web page http headers (home server domain names, IP address, type of client computer, and type of Web browser);
Information knowingly provided by you through online forms, registration forms, surveys, and/or other entries, such as email addresses, personal, financial or demographic information;
Information, user specific or aggregate, on what pages our visitors access; and E-mail addresses of visitors that communicate with bigkatbuggy.com via e-mail.
Section 2: Use of Data Collected
We use your personal, demographic, and profile data to enhance your experience at our site and to enable us to present content we think you might be interested in. We use your contact information to send you information about our company and promotional material from our partners. We may also use your personal, demographic, and profile data to improve our site, for statistical analysis, for marketing and promotional purposes (both via email and through using your email address for targeting on sites such as Facebook.com), and for editorial or feedback purposes for our advertisers. Information collected by us may be added to our databases and used for future telemarketing, SMS text-messaging, e-mails, display and native advertising or postal mailings regarding site updates, new products and services, upcoming events, and/or status of orders placed online. By using this site, you agree that you may be contacted in any manner contemplated in this section even if your number is found on a do-not-call registry, in-house list, or similar registry.
Section 3: Disclosure of Data to Third Parties
If you choose to provide personal information, it will be used for the following purposes:
as required by law; and for marketing products and services which we determine, in our sole judgment, that you might find of interest. We reserve the right to share or otherwise disclose data we collect to third parties. Any third party we share or otherwise disclose data to will be prescreened by us, determined by us to be reputable, and will use the personal data for marketing products and services which we determine, in our sole judgment, that you might find of interest.
Section 4: Your Opt-Out Rights
You may opt-out of receiving communications from us and/or our partners by not submitting your information. We also allow you to remove your information from our marketing lists. If you remove your information from our marketing lists, it will no longer be used by us to send promotional correspondence to you. You can remove your information from our marketing lists by clicking on the Unsubscribe link at the bottom of every email we send you.
Section 5: Our Right to Contact You
Section 6: Our Right to Change
Section 7: Our Contact Information
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us via email sent to: firstname.lastname@example.org
Section 8: Anti Spam Policy. Can-Spam Act Compliance
bigkatbuggy.com is dedicated to ensuring compliance with the Can-Spam Act, which took effect January 1, 2004. You may receive email from bigkatbuggy.com in the following circumstances:
Acknowledging your order has been received and requesting additional action
Requests for additional information to process your order
Response to your inquiries regarding the status of your order and/or account
Thanking you for your valued business
Advertisements for our products, services, changes in services, new product availability
Advertisements for third party products and services where we have determined that such product or service may be of interest to our customers
To ensure compliance with the Can-Spam Act, bigkatbuggy.com has implemented the following guidelines for email delivery:
All emails sent to you by bigkatbuggy.com will clearly identify bigkatbuggy.com as the sender. FROM / SENDER: email@example.com.
Any email from bigkatbuggy.com will include the ability to unsubscribe from future email messages.
Unsubscribing will ensure the customer is removed from ALL lists at bigkatbuggy.com; this excludes customer service emails regarding the processing and status of a current product.
All third party marketing partners are required to comply with the Can-Spam Act.
bigkatbuggy.com understands consumers concerns over the use of their personal information. We hope this information will relieve any concerns your company may have regarding our email policies. bigkatbuggy.com and its affiliated sites use only an opt-in or opt-out method of obtaining customer information, and it is not our policy or desire to send unsolicited email. We obtain email addresses and personal information from third parties that follow the same set of policies. bigkatbuggy.com email messages sent always include information about the origin of the emails and instructions on how recipients can unsubscribe from receiving future email messages.